Faq

1.HOW LONG CAN I GET THE FEEDBACK AFTER WE SENT THE INQUIRY? 
We will reply to you within 12 hours in working days.
2.ARE YOU A DIRECT MANUFACTURER OR TRADING COMPANY?
We are both professional manufacturer and trading company.
3. WHAT PRODUCTS CAN YOU OFFER?
We mainly produce microencapsulated products such as vitamins A, D, E, DHA, ARA, β-carotene and astaxanthin and liquid vitamins.
4.WHAT APPLICATIONS DO YOUR PRODUCTS RELATE TO?
Our products cover a wide range of industries related to milk powder, health products, food, medicine, etc.
5. CAN YOU MAKE CUSTOM PRODUCTS?
Yes, we can develop and produce products according to the needs of our customers.
6.HOW ABOUT THE CAPACITY OF YOUR COMPANY?
We have 4 production lines including 2 micro-powder production lines, 1 micro-particle production line and 1 liquid vitamins production line, which can produce micro-powder 1200 tons, micro-particle 300 tons and liquid vitamins 15 tons.
7. HOW MANY EMPLOYEES ARE THERE IN YOUR COMPANY, AND HOW MANY TECHNICIANS ARE THERE?
The company has more than 30 employees, including more than 10 professional and technical personnel and 5 engineers.
8. HOW DOES YOUR COMPANY GUARANTEE PRODUCT QUALITY?
First of all, the raw material manufacturers we selected need to be fully qualified, giving priority to industry leaders. The work is strictly guided by the standards of ISO9001 and ISO22000. Then, we have advanced and complete testing equipment in the industry: one-tenth of a thousand balance, ultraviolet spectrophotometer, gas chromatograph, high performance liquid chromatography and atomic absorption spectrophotometer and other testing instruments. Effectively guarantee the stability and safety of the product.
9.WHAT’S THE PAYMENT TERM?
When we quote for you,we will confirm with you the way of transaction: FOB,CIF,CNF,etc. For mass production goods, you need to pay 30% deposit before producing and70% balance against copy of BL.The common way is by T/T. L/C is also acceptable.
10.HOW TO DELIVER THE GOODS TO US?
Usually we will ship the goods to you by sea,because we are close to Ningbo Port and Shanghai Port. Of course, if your goods are very urgent, we can also deliver them by air.
11.WHERE ARE YOUR PRODUCTS MAINLY EXPORTED TO?
Our products are mainly exported to USA, Germany, Japan, UK, Korea, Australia,Canada, India, Bangladesh and other dozens of countries.